AnoraAI Privacy Policy

Effective Date: 11/4/2025

1. Overview

Luminar MC, LLC ("Luminar," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you access or use AnoraAI ("Anora," "AnoraAI," or the "Service"), our AI-powered platform available through www.anoraai.com.

By using AnoraAI, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Service.

2. Who We Are

AnoraAI is a product of Luminar MC, LLC, a Wyoming limited liability company with principal offices at:

1718 Capitol Avenue
Cheyenne, Wyoming 82001, USA

For questions or concerns regarding this Privacy Policy, please contact us at: privacy@anoraai.com

3. Scope of this Policy

This Privacy Policy applies to personal information collected when you:

  • Visit www.anoraai.com or related subdomains
  • Use the AnoraAI product or services
  • Communicate with Luminar MC, LLC about AnoraAI
  • Participate in user research, pilots, or feedback sessions regarding AnoraAI

4. Information We Collect

  • Personal Information: name, email, phone number, address, payment details, content provided during use (messages, voice input, transcripts)
  • Professional Information: job title, organization, or industry if provided
  • Usage & Device Data: device type, OS, browser, IP address, logs, crash reports, usage patterns
  • Location & Connection Data: geolocation (if enabled), connection metadata

5. User Consent

By creating an account, using the Service, or providing information, you explicitly consent to the collection, processing, and transfer of your personal data in accordance with this Privacy Policy.

If we process sensitive data (such as voice recordings or transcripts), we will request additional explicit consent before doing so. You may withdraw consent at any time by contacting privacy@anoraai.com — however, withdrawing consent may limit your ability to use some or all of the Service.

6. How We Use Information

We use collected data for purposes including: delivering and improving AnoraAI features, authenticating users, processing payments, communicating with users, preventing fraud, research/analytics, marketing (with consent), and compliance with laws.

7. Sharing & Disclosure

We may share your data with:

  • Service Providers:
    • Amazon Web Services (AWS) – for secure hosting and infrastructure
    • Twilio – for telephony, messaging, and voice communications
    • Affiliates of Luminar MC, LLC – for operational support
  • Legal Authorities – when required by law
  • Corporate Transactions – mergers, acquisitions, or asset sales
  • With your consent – for other uses

We do not sell personal information.

8. Data Retention

We keep personal data only as long as necessary for the purposes outlined, unless longer retention is required by law. When no longer needed, data is securely deleted or anonymized.

Voice recordings and transcripts may be stored temporarily to improve performance and user experience. By default, interaction data is retained for 90 days unless you request deletion earlier.

9. GDPR Rights (EEA/UK Users)

If you are located in the EEA or UK, you have rights under GDPR: access, rectification, erasure, restriction, portability, objection, and consent withdrawal. You may exercise these rights by contacting privacy@anoraai.com. You also have the right to lodge a complaint with your local data protection authority.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have rights under CCPA/CPRA: right to know, right to delete, right to opt-out of sale/sharing, right to correct, and right to non-discrimination. To exercise these rights, email privacy@anoraai.com.

11. Automated Processing & AI Transparency

AnoraAI uses AI and machine learning models to process inputs such as voice recordings, transcripts, and text queries. Automated processing may influence outcomes, including transcription accuracy, summarization, and suggested responses. We do not make fully automated decisions with legal or similarly significant effects without human oversight.

12. Data Breach Notification

If a data breach occurs that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay. Where applicable, we will also notify regulators within 72 hours.

13. International Transfers

If you use AnoraAI outside the United States, your information may be transferred to and stored in the U.S. and other jurisdictions. Where required, we implement safeguards such as Standard Contractual Clauses (SCCs).

14. Security

We use technical and organizational safeguards including encryption, secure hosting (via AWS), and strict access controls to protect data against unauthorized access, loss, misuse, or alteration.

15. Children's Privacy

AnoraAI is not intended for individuals under 18. We do not knowingly collect personal data from children.

16. Cookies & Tracking

We use cookies and similar technologies for analytics, security, authentication, and personalization. Users can disable cookies via browser settings, though some features may be limited.

17. Changes to this Policy

We may update this Privacy Policy periodically. The "Effective Date" will be updated accordingly, and changes will be posted at www.anoraai.com. Continued use of AnoraAI constitutes acceptance of updates.

18. Links to Other Policies

This Privacy Policy should be read together with our Terms of Service available at www.anoraai.com/terms.

19. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Luminar MC, LLC
Email: privacy@anoraai.com
Address: 1718 Capitol Avenue, Cheyenne, Wyoming 82001, USA